Residential Power Generator Services

A residential generator installation isn't a one-and-done kind of job. Just like any machine, it requires regular maintenance work to keep it running at optimal capacity. When you purchase a home generator with NWI Generator, you invest in a long-lasting relationship with our skilled technicians who provide consistent power generator maintenance service. Since power can go out at any time regardless of season, regular maintenance work is the key to keeping your home primed for any power disruption.

home generator

Maintenance

Preventive maintenance is an important part of your home generator investment. Particularly in the grueling Northwest Indiana climate, your home generator needs regular servicing to ensure it's running smoothly. Many manufacturers recommend or may require regular professional servicing of your unit to keep the warranty in standing. When we install your power generator, we’ll immediately set you on a schedule for regular maintenance work, so you don’t have to worry about making an appointment yourself. Additionally, we offer Priority Maintenance Plans as well as Manufacturer extended warranties to suit your needs.

Repairs

Our skilled technicians come prepared. We can fix just about any power generator on the first call. Our professional staff stock their service trucks with plenty of supplies and an extensive selection of parts. Even if you didn’t buy the generator from us, we can still service your unit. We provide in-warranty repairs for just about any manufacturer. Not only that, but we’ll file with the manufacturer on your behalf once we’ve finished the repairs. Most manufacturers require documentation of your generator’s servicing, so we’re happy to take that responsibility off your shoulders.

Emergency Repairs

Is your home generator malfunctioning in an emergency? There’s no need for you to be powerless! Call us—we offer emergency services 24/7.

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Had an issue with my generator. Showed up on time, speedy repair, friendly service and some great advice.

-Michael J.

I would like to commend NWI for employing great installers. Justin & Jim were both professional & were cordial. I will reccomend NWI in the future.

-Tim H.

I just wanted to send a quick email your way to let you know how pleased I am with your staff. It is so great working with a team of people who work together to provide the needed service to its customers.

-Nancy A.

Just a note to let you know the employees that came ot our house were great. My husband is very ill & they took the time to go over everything they had done and answered all his questions with caring concern.

-Robuta A.

The whole process went smoothly, from the estimate to the generator pickup to the installation. The guys who did the install did a greay job, very professional, polite, and did a thorough job explaining the system.

-Jonathon V.

Your team that installed my 17kW was probably amongst the best example of what I would want representing my business. They were technically competent, experienced, efficient, pleasant, and overall good guys. They answered my technical questions with technical defendable answers - not personal opinions.

-Stephen S

I wanted to take a moment to express my sincerest appreciation for the quality work and professionalism we experienced when your employee came out to our home on Saturady to perform maintenance work on our Generac Home Generator.

-Douglas Porritt

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